Data Protection Policy

Hibige Privacy Policy — Your Data, Your Rights

At Hibige, every piece of your information matters to us. This policy clearly explains what data is collected, why it is collected, and how it is kept secure.

Last Updated: 15 January 2026

Core Pillars of Data Protection

256-bit SSL Encryption
No Sale of Data to Third Parties
GDPR-Compliant Data Processing
Right to Erasure
Regular Security Audits

How Hibige Protects Your Privacy

Secure Data Storage

All your personal data is stored on encrypted servers. Multi-layer firewalls are always active to prevent unauthorized access.

Minimal Data Collection

Hibige only collects data that is strictly necessary to provide its services. No unnecessary information is ever requested.

Explicit Consent Policy

Your consent is obtained before any marketing communications are sent. You're free to unsubscribe at any time.

Regular Security Audits

Independent security experts audit Hibige's systems at least twice a year. Any vulnerabilities identified are addressed immediately.

User Controls

From your account settings, you can view, edit, or delete your information at any time. Your data belongs to you.

Spam-Free Communication

Hibige only sends notifications that are necessary or that you have opted into. Any subscription can be cancelled with a single click.

Short Message: Hibige takes your privacy seriously. Your personal information is never sold or shared with any third party without your consent.

1 Introduction

Hibige (hibige.com) is an internationally licensed online gaming platform. We believe every individual has the right to control their own personal data. This privacy policy has been created in respect of that right.

This policy applies when you use the Hibige website, mobile app, or any other Hibige platform. By accessing or registering on the platform, you agree to this privacy policy.

Hibige complies with international data protection regulations and European GDPR standards. While Hibige primarily serves users in Bangladesh, we follow global best practices in privacy.

2 What Data Is Collected

Hibige collects two types of data — what you provide directly, and what is generated automatically through your use of the platform.

Data Type What's Included When It Is Collected
Identity-Related Full name, date of birth, national ID number During registration and KYC verification
Contact Information Email address, mobile number, current address During Registration & Profile Updates
Financial Information Mobile banking number, transaction history At the Time of Payment & Withdrawal
Technical Information IP address, device information, browser type Automatically collected while using the platform
Gaming History Bets, wins and losses, game preferences, session duration Automatically at each game session

What We Do Not Collect: Full payment card numbers and CVV details are never stored directly. Your payment gateway handles that securely.

3 Why This Data Is Collected

Hibige collects every piece of data for a specific purpose. Nothing is collected without reason.

  • Account Creation & Management: To identify you and provide a personalized experience.
  • Identity Verification (KYC): To prevent fraud and meet international legal obligations.
  • Payment Processing: To ensure secure transactions and process refunds when needed.
  • Support Services: To resolve your issues quickly and accurately.
  • Security: To detect and prevent suspicious activity.
  • Responsible Gaming: To identify problematic gaming behavior and provide timely support.
  • Platform Improvement: To analyze and improve the user experience.

4 Data Sharing & Third Parties

Hibige never sells your data. However, limited information may be shared with select third parties solely to deliver our services.

  • Payment Providers: Services like Mobile Pay and Nagad receive the necessary information to process transactions.
  • Game Providers: A pseudonymous user ID is shared to run the game — not your full identity.
  • Security Services: Fraud detection software analyzes behavioral data.
  • Legal Obligations: We may be legally required to share information in response to a court order or government investigation.

To be clear: Your data is never shared with advertisers, data brokers, or any marketing agencies. This is a fundamental commitment at Hibige.

5 Security Measures

Hibige follows industry-leading technical standards to protect your data. Security is not limited to a single layer — it is a comprehensive, multi-layered system.

TLS 1.3 Protocol
Latest Encryption Standards
WAF Firewall
Cyberattack Prevention
Biometric Login
Fingerprint support in-app
Two-Factor Authentication
2FA available on all accounts
Encrypted Database
AES-256 Encryption
Real-Time Monitoring
24/7 Anomaly Detection

In the event of a data breach, we are committed to notifying affected users within 72 hours. This is a key GDPR requirement that hibige voluntarily upholds.

6 Cookie Policy

Hibige uses cookies on its website. Cookies are small text files stored in your browser that help the platform run more smoothly and efficiently.

Types of cookies used by Hibige:

Essential Cookies Analytics Cookies Preference Cookies Security Cookies
  • Essential Cookies: Required to maintain login sessions and run core features. These cannot be disabled.
  • Analytics Cookies: Helps us understand which pages are used most. These can be turned off.
  • Preference Cookies: Used to remember your language and theme preferences.
  • Security Cookies: Used to prevent CSRF attacks.

Non-essential cookies can be disabled from your browser settings, though some features may become limited as a result.

7 How Long We Keep Your Data

Hibige does not retain any data longer than necessary. However, certain information must be kept for a specified period due to legal obligations.

Data Type Retention Period Reason
Account Information For the duration of active account + 5 years Legal Obligations
Transaction Records 7 Years AML Regulations
Gaming History 3 years Responsible Gaming & Dispute Resolution
Support Conversations 2 years Service Quality Improvement
Marketing Preferences Until You Opt Out Consent Management

8 Your Rights

Hibige believes you should have full control over your data. You have the following rights:

Right to Access

You can request to know what information Hibige holds about you.

Right to Rectification

You can request corrections to any inaccurate or outdated information.

Right to Erasure

You can request deletion of your data, unless we are required to retain it by law.

Right to Restrict Processing

You can request that we restrict processing your data for specific purposes.

Right to Data Portability

You can request to download your data in a readable, portable format.

Right to Object

You can object to your data being used for marketing or profiling purposes.

To exercise these rights, email us at support@hibige.com or reach out via live chat. We typically respond within 30 days.

9 Minor & Child Protection Policy

Hibige strictly does not collect data from or provide services to anyone under the age of 18. Age verification is carried out at the time of registration.

If we become aware that data from a minor has been collected inadvertently, it will be deleted immediately and the associated account will be closed.

10 Privacy Policy Updates

Hibige may update this Privacy Policy from time to time. For significant changes, we will notify you in advance by email or via an in-platform notification.

  • The date of each update is noted at the top of the page.
  • Archives of previous versions are available upon request.
  • If you do not agree to the updated policy, you may request to close your account.

11 Contact Us

For any privacy-related questions, concerns, or complaints, please reach out to our Data Protection team.

Email: privacy@hibige.com
Live Chat: Via website or app (available 24/7)
Response Time: Usually within 3 business days

Frequently Asked Questions

The most direct place to find all of Hibige's latest offers and promotions is the Bonus Page. There you'll find all active offers in one place — from the welcome bonus to weekly cashback. After logging in, new offer updates also appear in your account notification bell. If email or SMS notifications are enabled, you'll be alerted as soon as a new promotion goes live. Hibige typically launches at least one new offer per week, with exclusive deals during major cricket matches or festive seasons. If notifications are turned off, you can enable them from your account settings.

The Hibige VIP program has five tiers — Bronze, Silver, Gold, Platinum, and Diamond. Points are earned on every bet, and reaching a set points threshold moves you up a tier. Higher tiers come with exclusive benefits: faster withdrawal processing, higher cashback rates, a birthday bonus, weekly free bets, and a dedicated account manager. Diamond members receive invitations to exclusive events and personalized bonus offers. Full details on VIP tiers are Bonus Page provided.

Your data is safe — join Hibige today

Enjoy gaming on a secure platform — register today.

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